Our Testimonials

Thank you and your colleagues for the fast and efficient installation.

We were very pleased with the service and will totally use you again!

Merry Christmas Mr Christmas!

Just to say how pleased we were with yesterday’s installation of the Stove. You get an A for the installation itself and how neat it was, You get and A+ for how clean everything was after you left.

We shall look forward to our first fire tonight even though the weather is due to turn warmer!

Thank you for installing the fire – we are really happy with it and you all did a great job.

I’m more than happy to provide a recommendation.

We are really very pleased with the installation of our new Chilli Penguin. It now takes pride of place in our living room. Thank you for taking the time to thoughtfully run through the set up and function; We will definitely be coming back to you for our annual service. We will be writing a google review too – which we will do with a 5 star rating

Thanks for the 5 star service

I was most impressed with the service received which was efficient, professional and friendly. I would not hesitate to recommend your company and look forward to seeing you next year.

Many thanks Daniel; I will make the payment today. We were really impressed with the installation and the team. A really professional job so many thanks for making it so easy for us. If you don’t mind, would you be able to send me the photos of the installed stoves (I think Dave took them) but also the photos Liam took of the chimney stack etc.

Again, many thanks for such a great job; it makes such a difference when you have a team that works so professionally and in such a courteous and clean manner.

Thanks for your efficiency installing our new stove, great job!

It was lovely to see you and your team today. We are so so pleased with the work carried out today and you are all so pleasant to have around.

We would love you to sweep the chimney next year and look forward to seeing you then. Payment has been made via bacs. Many thanks to you and the team again.

It was lovely to see you and your team today. We are so, so pleased with the work carried out today and you are all so pleasant to have around.

I would like to compliment the two gentlemen who fitted our fire yesterday. Friendly, professional and helpful. Great service!

Thank you for this Daniel, and for coping with the difficulty of the gas supply still being on at my property when you needed it safe.

I wonder if you could pass a message on to the lady who dealt with first my booking, and then handled the difficulty yesterday when she had to call our my gas engineers to cap the gas? I am sorry, I didn’t catch her name properly – Sharon? – not sure. But anyway, when she first made the booking I was very impressed by her helpfulness, and how she managed to fit a visit in early. Yesterday I was even more impressed – she was efficient, unflappable, had great customer care skills, and was a pleasure to deal with. I am very grateful that she sorted things out. I will now go and show my gratitude by paying your bill nice and early!

Thank you very much for the extremely efficient installation and friendly service! We are delighted with our new woodburner and looking forward to using it when the weather starts to get a bit cooler!

I swear you guys left the room, you were working in, cleaner than when you first got here! Thank you!

We saw the woodburner today at Tall Trees & it looks fabulous. Thanks so much & many thanks for the extra goodies!

Thank you for all your hard work last week! We are very happy with the end result. Looking forward to winter!!

As we are moving to Kent next month, can I thank you for the thoroughly professional service you provide? It is always efficient and I fully commend the attention to cleanliness as well as the politeness and courtesy shown.

Rest assured we are leaving all your details with the people who are moving into Hill House from Bristol!

I just want to thank you for the efficient and careful installation of our wood burner stove. Everything went according to plan -from arriving on time – installing the liner, the stove itself, the chimney pot and the slate hearth. You guys were very careful with my furniture and mess was minimal. Everything needed was on the van and our special requests were met with willingness.

The finished look was perfect and instructions for use comprehensive and expert. I was very happy with the whole experience and will certainly be using the Love Your Stove team for the regular chimney sweeping tasks! Sharon in the office also helpfully followed up quickly when I made a mistake with the bill. We did our research in choosing this business and visited many showrooms. Why we chose them? The detailed plan for the service in the preliminary paperwork which was comprehensive and thorough. I am very glad I went with Love Your Stove!

Thank you so much – you and your team were super professional and easy to have around.

Thank you and your colleagues, for our new installation, for your efficiency and helpfulness, it was a pleasure dealing with everyone.